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Featured Care Areas
Transplant
Heart Health
Bone Health
Cancer Care
Make Payment for Your Bill
When you are discharged from Mount Elizabeth Hospitals, you will receive a consolidated bill that will reflect all the costs associated with your care and any out-of-pocket fees that are not covered by your insurance plan.
Pay your bill online
For greater ease, you may pay for your hospital bill online through ePayment.
- We accept all major credit cards, including Visa, Mastercard and Amex.
- You will need your hospital case number.
Other ways to pay
We accept various modes of payment:
- NETS – Please check with your bank on your daily credit limit before payment.
- Major credit cards – Visa, Master, Amex.
- Cash – Singapore dollars and foreign currency are accepted.
If you are an international patient, you may opt to pay using major foreign currencies. The exchange rate will be determined at the point of transaction at prevailing conversion rates.
- Cheque – Please make your cheque out to “Parkway Hospitals Singapore Pte Ltd”.
- MediSave – You can use your CPF MediSave account to offset your bill for up to the Total MediSave Claimable amount. You will need to complete a MediSave Claims Authorisation Form.
Claiming your hospital bill
If your hospital bill is being settled via a direct billing arrangement through your employer or insurance company, you will need:
- A valid and complete Letter of Guarantee
- A hospitalisation identity card from your employer or insurance company
It must include your room type and NRIC/passport number.
We regret that we are unable to accept a Letter of Guarantee from any company or insurance company that does not have a prior credit arrangement with the hospital.
Find out more about using your insurance.
Enquire about billing and claims
If you have a question about billing and claims:
- Call +65 6737 2666 (Orchard) or +65 6933 0000 (Novena)
- WhatsApp +65 8111 7777 (Orchard) WhatsApp +65 8111 5777 (Novena)
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