Access or Request for Medical Reports

Access your medical information on MyHealth360 instantly and conveniently

As a patient or caregiver, you can use the MyHealth360 mobile app to access:

  • Radiology reports
  • Laboratory reports
  • Health screening reports
  • COVID-19 test results

View frequently asked questions related to the medical information on the MyHealth360 mobile app.

How it works

During the clinic visit, we will capture your mobile number. We will use the number to send an SMS notification once the results are available in the MyHealth360 app. 

Medical Records Office (MRO)

Alternatively, you may approach our Medical Records Office for assistance. Before you contact the MRO, please prepare the following documents:

You may contact the relevant MRO below:

MRO's hospital

Contact information

Mount Elizabeth Hospital

Mount Elizabeth Novena Hospital

Once we receive the relevant documents, we should process your request within 3 working days. You may receive your records through email, mail or self-collection at our MRO.