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  • Mount Elizabeth

Bills & Insurance

    • Using Your Insurance for a Mount Elizabeth Hospital Bill

      At Mount Elizabeth Hospitals, we accept both local and international insurance policies to cover your bills for hospital treatment and follow-up care. Be assured as you seek treatment at our facilities and recover with peace of mind.

      If you have an Integrated Shield Plan and a full rider* that covers you for private hospitals, you may be eligible for our Cashless Service. With this service, you can be admitted for treatment at Mount Elizabeth Hospitals with no payment needed at admission or discharge.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      *Terms and conditions apply.

    • What are Integrated Shield Plans?

      An Integrated Shield Plan rides on top of your existing MediShield Life to provide additional coverage for Class B1 or A wards, even for private hospitals. A full rider* completely covers the co-insurance and deductible components of the bill.

      An Integrated Shield Plan consists of:

      • MediShield Life
      • Additional Private Insurance Coverage

      Integrated shield plan

      MediShield Life^

      • All Singaporean Citizens and Permanent Residents are covered under this basic health insurance plan
      • Coverage for life
      • Covers pre-existing conditions
      • Covers treatment costs for Class B2/C wards at public hospitals

      Integrated Shield Plan

      • Provides additional coverage for treatment at private hospitals or Class A/B1 wards at public hospitals
      • Managed by private insurers
      • Option to top up with rider which covers co-insurance and/or deductible

      With an Integrated Shield Plan and a full rider that covers private hospitals, you may be fully covered for treatment. Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form in this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      With an Integrated Shield Plan and a full rider that covers private hospitals, you may be fully covered for treatment. Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form in this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      * Terms and conditions apply.

      ^ Extracted from Ministry of Health, MediShield Life

    • Am I Fully Covered for Treatment at Private Hospitals?

      With an Integrated Shield Plan and a full rider that covers private hospitals, you may be fully covered for treatment at Mount Elizabeth Hospitals.

      Knowing your coverage

      *Valid for existing Integrated Shield Plans & full rider plans purchased before 1 April 2019. Terms and conditions apply. Please check with the respective insurance companies on full policy details.

      How will the new 5% co-payment rider guidelines affect me?

      If you purchased a full rider:

      1) Before 8 March 2018

      Your coverage is not affected. Together with an Integrated Shield Plan that covers private hospitals, you can be fully covered for treatment.

      2) After 8 March 2018

      You will still enjoy full coverage on co-insurance and deductible till 1st April 2021. Following which, the 5% co-payment applies.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

    • Cashless Service

    • Can I Use My Integrated Shield Plan for A&E treatment?

      If your visit to our Accident & Emergency (A&E) department warrants a hospital admission with a minimum stay of 8 hours, you can use your Integrated Shield Plan (with a full rider that covers private hospitals) to pay $0* for both your A&E outpatient bill and your inpatient treatment.

      Some policies also cover the A&E outpatient treatment, up to a certain limit. Contact your insurer agent to understand your full policy details.

      To find out more or to start your Cashless application, please call +65 6812 3776, WhatsApp +65 8799 7787, or email askme@parkwaypantai.com.

      To find out more or to start your Cashless application, please call +65 6812 3776, WhatsApp +65 8799 7787, or email askme@parkwaypantai.com.

      *Terms and conditions apply. Valid for full riders purchased before 1 April 2019.

    • Paying $0 for Your Mount Elizabeth Hospital Bill

      Learn how you can use your insurance plan to be fully covered for treatment at Mount Elizabeth Hospitals.

      Here are some examples:

      Condition Procedure Average Length of Stay Required for Treatment ** With an Integrated Shield Plan and Full Rider that Covers Private Hospitals
      Torn Meniscus Meniscectomy 2 days $0
      Blocked Heart Arteries (Coronary Artery Disease) Percutaneous Transluminal Coronary Angioplasty (PTCA) 2 days
      Appendicitis Appendicectomy 3 days
      Ovarian Cyst Ovarian Cystectomy 2 days
      Kidney Stone Kidney Stone Removal Within 1 day

      *Terms and conditions apply. Valid for full riders purchased before 1 April 2019.

      **Average length of stay is calculated based on historical data and serves only as an estimate. Length of stay will differ depending on severity of condition and other factors. In the event of any dispute, the decision of Mount Elizabeth Hospitals is final.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      Call +65 6812 3776, WhatsApp +65 8799 7787, or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

    • Price Assurance Packages at Mount Elizabeth Hospitals

      Learn more about our fixed price packages to find out how you can use your Integrated Shield Plan for full coverage.

      1 Cataract Surgery

      Mount Elizabeth Novena Hospital
      Body Part Procedure Average Length of Stay Total Package Price (Hospital Fee and Doctor’s Fee), with GST (SGD) MediSave Claimable Limit With an Integrated Shield Plan and a Full Rider that covers Private Hospitals
      Eye Cataract Surgery (one eye, standard monofocal lens implant) Day Case $5283 $2450 $0

      Please approach a participating doctor to make an appointment, and refer to the terms and conditions below.

      *Valid for full riders that cover private hospitals, purchased before 1 April 2019.


      2 Mammogram

      Mount Elizabeth Hospital
      Body Part Procedure Average Length of Stay Total Package Price (Hospital Fee and Doctor’s Fee), with GST (SGD) MediSave Claimable Limit With an Integrated Shield Plan and a Full Rider that covers Private Hospitals
      Breast Mammogram Day Case $4177 $1050 $0

      Participating doctor
      Dr Wee Siew Bock

      Please approach a participating doctor to make an appointment, and refer to the terms and conditions below.

      *Valid for full riders that cover private hospitals, purchased before 1 April 2019.


      Mount Elizabeth Novena Hospital
      Body Part Procedure Average Length of Stay Total Package Price (Hospital Fee and Doctor’s Fee), with GST (SGD) MediSave Claimable Limit With an Integrated Shield Plan and a Full Rider that covers Private Hospitals
      Breast Mammogram Day Case $4238 $1050 $0

      Participating doctors
      Dr Kum Cheng Kiong Dr Ong Kong Wee

      Please approach a participating doctor to make an appointment, and refer to the terms and conditions below.

      *Valid for full riders that cover private hospitals, purchased before 1 April 2019.


      3 Kidney Stone Removal

      Mount Elizabeth Hospital
      Body Part Procedure Average Length of Stay Total Package Price (Hospital Fee and Doctor’s Fee), with GST (SGD) MediSave Claimable Limit With an Integrated Shield Plan and a Full Rider that covers Private Hospitals
      Kidney Kidney Stone Removal (Local Anaesthesia) Day Case $6250 $2900 $0

      Please approach a participating doctor to make an appointment, and refer to the terms and conditions below.

      *Valid for full riders that cover private hospitals, purchased before 1 April 2019.


      4 Removal of Prostate Gland

      Mount Elizabeth Novena Hospital
      Body Part Procedure Average Length of Stay Total Package Price (Hospital Fee and Doctor’s Fee), with GST (SGD) MediSave Claimable Limit With an Integrated Shield Plan and a Full Rider that covers Private Hospitals
      Prostate Robotic Prostatectomy 3 (Class A room) $44731 $6000 $0

      Please approach a participating doctor to make an appointment, and refer to the terms and conditions below.

      *Valid for full riders that cover private hospitals, purchased before 1 April 2019.


      Terms & Conditions

      • Price Assurance Packages apply to standard procedures without complications and are valid for listed participating doctors only.
      • Price Assurance Packages are applicable only at Mount Elizabeth Hospital and Mount Elizabeth Novena Hospital respectively, and are valid for self-pay patients, patients using MediShield Life, and patients with Integrated Shield Plans with full riders that cover private hospitals. The hospital will assist with the submission of claims for MediShield Life and Integrated Shield Plans.
      • Prices listed include hospital stay, operation costs, doctor fees (surgeon and anaesthetist within normal bounds) and GST. Pre-admission investigations, post-hospital follow-up treatment and outpatient charges are excluded. Prices are correct as of 9 March 2018 and may be revised without further notice.
      • Other terms and conditions apply. In the event of any dispute, the decision of Mount Elizabeth Hospitals is final.

      Call +65 6812 3776, WhatsApp +65 8799 7787 or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      Call +65 6812 3776, WhatsApp +65 8799 7787 or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

    • Things to Know Before Admission at Mount Elizabeth Hospitals

      Before you are admitted for your procedure at Mount Elizabeth Hospitals, here are a few things you should know:

      Letter of Guarantee

      Upon admission, please provide your identification number to our admission personnel. The Letter of Guarantee can be raised electronically through our system for the deposit.

      The Letter of Guarantee constitutes a waiver of deposit and can typically be issued for up to a total of $10,000. This amount may vary according to your Integrated Shield Plan. To clarify on the amount you can obtain for a waiver of deposit, please check with your insurance provider.

      Deposit of Hospital Bill during Admission

      The admissions counter will collect the full deposit of the hospital bill upon admission, unless a Cashless application has been approved in writing 3 – 7 days before admission.

      Hospital Bill Collection upon Patient Discharge

      The hospital will collect the full amount of the hospital bill upon the patient’s discharge.

      Claiming your Mount Elizabeth Bill

      Your Mount Elizabeth bill is typically submitted 3 working days post-discharge. The hospital bill is submitted via our electronic claims system and sent to your Integrated Shield Plan’s insurance provider directly for processing. There is no need for the patient to submit further paperwork. Most claims are fully reimbursed between 6 – 8 weeks.

      Call +65 6812 3776, WhatsApp +65 8799 7787 or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.

      Call +65 6812 3776, WhatsApp +65 8799 7787 or fill in the form on this page to find out if your insurance plan covers you and your loved ones for Mount Elizabeth Hospitals.