Hospital Wards & Rooms

Room Facilities & Services

Food menu

Our culinary and dietetic teams provide 5 nourishing, well-balanced meals each day. To support your recovery, our chefs can customise a menu for you based on your physician’s dietary recommendations.

Executive Chef Alan Sim

For the past 20 years, our Executive Chef, Alan Sim, has been an integral part of the culinary scene in Asia. Alan has held notable positions in both local and international hotels in Asia, including the Jumeirah Beach Hotel and Burg Al Arab in Dubai.

He has led the Singapore national culinary team to achieve numerous international awards.

Prior to heading the culinary team at Mount Elizabeth Novena Hospital, Alan owned and managed his own restaurant, Zen.

Today, he leads a team of innovative, passionate professionals committed to providing you with a healing gastronomic experience that includes contemporary interpretations of European, Japanese, Chinese, and Southeast Asian cuisine.

Entertainment

Entertainment

  • WiFi – Enjoy unlimited internet access from the convenience of your device.
  • TV – Access free-to-air television channels and a wide selection of channels on cable.
  • Internet access – Use our in-house entertainment system to access the Internet. You can catch up with the news, play interactive games, watch videos or relax with an online library of books.
  • Newspaper – A complimentary copy of the local newspaper will be delivered to your room daily.
Tip: If you choose to stay in a Deluxe Room or Suite, you can stay entertained through a WiFi-enabled tablet that you can take around the hospital.
Nursing services

Nursing services

A nursing call handset will be placed by your bed, connecting you to our nursing staff 24 hours a day. Additional call bells are located in our bathrooms.

If you require the services of a private nurse, our ward staff can assist you in contacting a private nursing agency.

Housekeeping and laundry services

Housekeeping and laundry services

Your room will be cleaned daily by a member of our housekeeping team.

If you wish to have your clothes washed, pressed or dry-cleaned during your stay, simply let our ward staff know. We can arrange this for you at a charge.

Additional services

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If you are visiting Mount Elizabeth as an inpatient, your initial consultation and follow-up visits are complimentary.

If you are visiting Mount Elizabeth as an outpatient, please note the following consultation fees:

  • Initial consultation (45 mins): $75 (with GST)
  • Follow-up visits (30 – 40mins): $50 (with GST)

Dietetic consultation

Your doctor may refer you to our team of accredited dietitians for a dietary consultation. Your initial consultation will take place in your room and include:

  • A diet evaluation
  • Nutritional assessment
  • Diet counselling
  • Customised daily meal plan
  • A dietary handout

Your dietitian will conduct follow-up visits and provide assistance with meal orders, special food preferences and modifications during your stay. Before you are discharged, you will receive advice on how to continue managing your diet at home.

Bedside telephones are available in all of our wards for your convenience.

All outgoing calls are chargeable and will be included in your final bill.

Our team of friendly, professional butlers are at your beck and call for any needs.

  • Suites and Deluxe Rooms: 8.00am – 8.00pm
  • Other rooms: Upon request

For enquiries on rates and availability, please contact our Food, Nutrition & Beverage Department.

Your safety and security are our utmost priority. Our in-house security provides 24-hour coverage, both on patrol and through constant monitoring of public areas through closed-circuit surveillance equipment.

Need help?


For general enquiries: +65 6250 0000 (Mount Elizabeth Orchard)
+65 6898 6898 (Mount Elizabeth Novena)

For WhatsApp appointments: +65 8111 7777 (Mount Elizabeth Orchard)
+65 8111 5777 (Mount Elizabeth Novena)